Los Gatos, CA · Open 7 AM to 10 PMCall: (669) 280-6662

Garage Door Track Repair

Bent, loose and out-of-line tracks straightened, re-anchored and gauged so the door runs true.

The tracks on both sides of the opening guide the door through its whole travel, and Clopay notes that bent or misaligned tracks can make a door noisy or stop it from moving at all. A track gets bent by a vehicle touching the door, by a door forced past a stuck point, or by the frame moving beneath it. Loose track brackets let the track shift a fraction of an inch with every cycle until the rollers begin to bind.

We measure before we repair: the distance between the two tracks, how plumb each vertical section is and how the horizontal sections slope. Minor bends can be reshaped in place, while a creased or twisted section is better replaced. DASMA cautions against hanging a new door on a track left over from the old one: each door is sold with a track specified for its own thickness, weight and headroom, and the opener layout matters too. Whenever a door is replaced we check the existing track against the new door's specifications.

Signs the track is the problem

  • A visible bend or dent in a vertical or horizontal track
  • Rollers that bind or catch at the same spot every cycle
  • A gap that opens between the door and the track
  • Loose or missing track brackets and bolts
  • The door scrapes the track or the jamb as it travels
  • A track that tilts or no longer sits plumb after a bump or a shake

🔥 The Santa Clara Foothills Factor

The ground here moves. The USGS reports that the 1989 Loma Prieta earthquake caused heavy damage in Los Gatos, and its 2014 outlook puts the chance of at least one earthquake of magnitude 6.7 or larger in the Bay Area before 2043 at 72 percent. A moderate shake that leaves a house standing can still rack a door opening by a fraction of an inch, enough to pinch a track.

After any noticeable earthquake we advise owners to look for new bends and loose brackets before running the door again, and we measure the opening, not just the door.

How We Handle It

Step 1

Measure the run

We check the gap between the tracks, how plumb the vertical sections are, the slope of the horizontal sections and every bracket.

Step 2

Exact quote

You approve one price for reshaping or replacing the damaged track, with the hardware it needs.

Step 3

Straighten and re-anchor

We reshape minor bends, replace creased sections, and anchor the brackets to solid framing.

Step 4

Run and test

We cycle the door by hand, then with the opener, and confirm the rollers glide without binding.

Garage Door Track Repair — FAQs

Can a bent track be straightened, or must it be replaced?
Often yes. A track with a minor bend can be reshaped and re-anchored, but a creased or twisted section should be replaced, because a crease stays weak. We measure the track gap and plumb first, then decide which sections can be saved.
Why does my garage door get stuck in the same spot every time?
A door that catches at the same point usually has a dent or bend in the track at that spot, a roller worn flat, or a loose bracket pulling the track out of line. We locate it by running the door slowly by hand, then repair the cause rather than the symptom.
Should I check my garage door after an earthquake?
Yes. After a noticeable shake, look for new bends in the tracks, loose brackets, cracks around the header, and any gap that was not there before. If anything looks changed, do not run the opener, because a pinched track can derail the door.
Will a new door run on the tracks I already have?
Not always. A track chosen for one door can be wrong for another once section thickness, weight, headroom and opener position change, which is why DASMA discourages reusing it. We compare the old track with the new door's specifications and replace it when it does not fit.
What is a low-headroom garage door track?
A low-headroom track is a track layout made for garages with limited space above the door. Clopay notes that standard tracks are the most common and that low-headroom tracks are available for tight ceilings, and we measure the headroom before we recommend one.

Track repair price

Track work is priced per door, whether one side or both need attention.

  • Track Repair & Off-Track DoorFrom $150 per door
  • Diagnostic Service Call$0 with a completed repair
Los Gatos office · answered 7 AM to 10 PM

Contact Us

One phone line, one office on Los Gatos Boulevard and a person on the other end from 7 AM to 10 PM. Describe what the door is doing and we tell you what is safe until the truck gets there.

Call or text

(669) 280-6662

Day, evening, weekends and holidays.

Office

16185 Los Gatos Blvd Suite 205
Los Gatos, CA 95032

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Hours

Open 7 AM to 10 PM, 7 days a week

Request an estimate

Spring, track and opener work

Technician kneeling on a driveway laying out a new torsion spring assembly on a protective rug before fitting it
New torsion spring laid out before fitting
Two technicians on ladders aligning the track and header bracket of a white sectional garage door
Two-person track and header alignment
Two technicians on orange ladders hanging an opener rail from the garage ceiling
Hanging an opener rail at the ceiling

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