Los Gatos, CA · Open 7 AM to 10 PMCall: (669) 280-6662

Garage Door Spring Repair

Broken torsion and extension springs replaced and balanced, from 7 AM to 10 PM, across the west valley.

When a garage door spring snaps, the door turns into dead weight. Neither your arm nor the opener can raise it, and the right move is to leave it shut and phone us. Springs do the lifting and the opener mostly guides the door along. Most doors use torsion springs, which wind and unwind on a bar over the opening, and some use extension springs that stretch alongside the tracks. Either kind holds a great deal of stored energy, which is why DASMA wants only trained technicians handling spring systems.

We build each replacement around the door in front of us. The door goes on a scale, and we read wire gauge, coil length and inside diameter off the old spring instead of guessing from a chart. If a door runs two springs we change both, as DASMA advises, because the survivor has logged the same cycles as the one that failed. On extension springs we also thread a safety cable through each spring so a break stays contained.

A spring's life is counted in cycles, each one a complete trip up and back down. Clopay puts the design life of most garage door springs at 10,000 cycles. A household that opens and closes the door four times a day uses that up in about seven years, so before recommending a standard or higher-cycle set we ask how hard the door is worked.

How a broken spring shows itself

  • A sharp crack from the garage, and afterwards the door refuses to rise
  • A torsion spring above the door with a split in its coil
  • The door lifts a hand's width and sinks back
  • The opener strains, groans or quits partway up
  • The door feels like dead weight when you try it by hand
  • Extension springs look stretched unevenly or hang loose

🔥 The Santa Clara Foothills Factor

Springs here wear out on cycles more than on weather, but cold mornings still count. Clopay notes that springs break most often in cold weather, when the steel is more brittle. NOAA's 1991-2020 normals show about 13 mornings a year at or below 32°F at the Los Gatos station, against about 3 at the San Jose airport, so foothill springs see more cold starts than valley-floor ones.

Commuter households add cycles quickly, so we size the set to how often the door runs rather than to the weather.

How We Handle It

Step 1

Weigh and measure

We measure the door's weight, the spring wire size, coil length and inside diameter, and note whether it has torsion or extension springs.

Step 2

Exact quote first

You approve one exact price for the correct spring set before anything is unwound.

Step 3

Safe replacement

We replace both springs with winding bars, set the correct turns, and add or check the safety cables on extension springs.

Step 4

Balance proof

With the opener disconnected the door should hold at half-open. Then we reconnect it, set travel and force, and cycle the door.

Garage Door Spring Repair — FAQs

Do both garage door springs need to be replaced if only one broke?
Yes. On a two-spring garage door we replace both springs even when only one has snapped. DASMA gives the same advice, because the surviving spring has the same age and cycle count and tends to fail soon after, and a matched set keeps the door balanced.
How long do garage door springs last?
Most garage door springs are built for about 10,000 cycles, counting each full open-and-close as one. Using the door four times a day, you reach that in roughly seven years. Torsion springs often outlast it, with Clopay quoting 10,000 to 20,000 cycles, and a higher-cycle set stretches the interval further on a busy door.
What are the signs that a spring has snapped?
A broken torsion spring shows a gap where the coil has split in two, on the shaft above the door. A broken extension spring hangs loose or looks stretched unevenly beside the track. A loud bang and a door that will not lift are the other signs.
Is it safe to raise the door by hand with a broken spring?
Please leave it. Once the spring is gone, the door's whole weight rests on the cables, rollers and opener, and a door raised by hand can fall or wreck the opener. If your car is stuck inside, phone us and we will talk you through what is safe until the crew gets there.
Torsion or extension spring: how do I tell which one I have?
Torsion springs are mounted above the door and twist to store and release energy, while extension springs run along the sides of the door and stretch. Clopay says torsion springs generally last longer and run more smoothly. Extension springs need a safety cable so a broken spring stays contained.
Are higher-cycle garage door springs worth it?
They are worth it on a door that runs many times a day. A higher-cycle set costs more at the start and lasts longer between replacements, so we recommend it when the garage is the household's main entrance.

Spring replacement price

Springs are priced per spring. We weigh the door before choosing them.

  • Garage Door Spring ReplacementFrom $150 per spring
  • Diagnostic Service Call$0 with a completed repair
Los Gatos office · answered 7 AM to 10 PM

Contact Us

One phone line, one office on Los Gatos Boulevard and a person on the other end from 7 AM to 10 PM. Describe what the door is doing and we tell you what is safe until the truck gets there.

Call or text

(669) 280-6662

Day, evening, weekends and holidays.

Office

16185 Los Gatos Blvd Suite 205
Los Gatos, CA 95032

Open the office on Google Maps

Hours

Open 7 AM to 10 PM, 7 days a week

Request an estimate

Spring, track and opener work

Garage door sections hanging crooked off the track above a parked car, with a ladder set up for the recovery
A door that has left its track
Two technicians fitting a dark gray carriage-style garage door on a house with brick trim
Fitting a dark carriage-style door
Technician on a ladder at the spring shaft with the old torsion springs and spare parts laid on the garage floor
Old springs on the floor, new ones going up

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